本規約の日本語訳は、英語版の後に記載されています。この翻訳は、お客様の便宜のために提供されるものであり、英語版との間に齟齬がある場合には、英語版の規定が優先されるものとします。
Effective Date: 1 May 2025
This Privacy Policy explains how Ailytics Pte Ltd (“Ailytics”, the “Company”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you use our AI application and web dashboard (“Ailyssa”). Please note that our public website is a static information portal and does not collect any personal data. This Policy applies solely to your interactions with our dynamic services that help you access our AI-powered video analytics solutions.
1. INTRODUCTION
Ailytics is Southeast Asia’s leading video analytics solution provider, dedicated to enhancing operational safety and productivity for industries such as construction, manufacturing, oil & gas, maritime, and more. This Privacy Policy (the “Privacy Policy”) is drafted with the intention of improving your understanding of how we use, disclose and/or process the personal data you have provided us, in compliance with the Personal Data and Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”) for the time being in force. By using our AI application and Ailyssa, you acknowledge that you have read and understood the terms of this Privacy Policy and that you hereinafter give your irrevocable acceptance of and consent to the collection, use, disclosure, storage and/or processing of your personal data as described in the terms herein.
2. DEFINITION
“Personal Data” means any non-public information about an individual who can be specifically identified from that data or from a combination of both that data and other information which an organisation is likely to have access. For the avoidance of doubt, Personal Data includes information that we receive from third party platforms, apps or providers (including but not limited to agents, vendors, contractors, affiliates, partners and any other third parties who collect your Personal Data and/or perform functions on our behalf, or with whom we collaborate), when our services rely on such platforms, apps or providers to perform its intended purposes or when you cause them to be integrated.
3. ACQUISITION OF PERSONAL DATA
The Company collects or receives your Personal Data, either:
In each case, we collect such Personal Data only insofar as is necessary or appropriate to achieve the purposes of use described below. We do not disclose Personal Data for purposes or in a manner other than as prescribed within this Privacy Policy.
You shall not provide us with Personal Data of another individual (which includes any corporate entity) unless you have first obtained that individual’s prior written consent to do so and you have told them their Personal Data will be handled in accordance with this Privacy Policy (including where to find it).
4. PURPOSE AND USE OF PERSONAL DATA
The Company acquires, uses, discloses and/or processes Personal Data for the following purposes:
When you use our video analytics solutions, we process video feeds, images and associated metadata (e.g., timestamps, sensor data). This data may capture personal attributes of persons captured in the video feeds and images including but not limited to facial features or movement patterns if captured within the video feed. For the avoidance of doubt, any and all Personal Data collected will be processed and used solely to deliver the services under our EULA.
You further acknowledge and accept that any and all information and data provided to the Company’s AI applications and solutions may be used to train or otherwise improve the Company’s services through its AI training model.
5. HANDLING OF DATA FOR LEGAL PURPOSES
You unequivocally consent, agree and acknowledge that the Company may access, retain and disclose your Personal Data and any information provided in your Account if required to do so by law or pursuant to an order of court or by any government or regulatory authority having jurisdiction over the Company, or in good faith or reasonable belief that such access, retention, or disclosure is necessary for:
6. INTERNATIONAL TRANSFER OF DATA
To the extent necessary to achieve the purposes of use described above, we may provide some of your Personal Data to our business partners, agents, vendors, contractors and affiliates and we may outsource the processing of such information to any such business partners, subsidiaries or affiliates, for the purposes stipulated above. By accessing and/or using the Company’s services, you give your irrevocable acceptance of and consent to the Company transferring, storing or processing your Personal Data outside of Singapore for the purposes articulated above. The Company shall take steps to ensure that in transferring, storing or processing your Personal Data outside of Singapore, your Personal Data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
7. MANAGEMENT OF PERSONAL DATA
Third parties may unlawfully intercept or gain unauthorised access to Personal Data and/or account information transmitted to or from Ailyssa or our AI application through no fault of the Company. Technologies may malfunction or not work as anticipated. The Company will nevertheless deploy reasonable security arrangements to protect your Personal Data as required by laws and regulations; however there can be no guarantee of absolute security, especially in disclosures arising from malicious or sophisticated hacking through no fault of the Company.You shall ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the services you have requested or provided instructions for and the Company shall not be liable for any loss, expense, damage or claim arising out of inaccurate Personal Data being provided to the Company through no default of its own.The Company may make use of public data obtained from publicly available sources at zero cost, including but not limited to public datasets. The Company shall not be responsible for use of Personal Data that has entered or will subsequently enter the public domain unless it was caused by a breach of any agreement.
8. INFORMATION ON MINORS
The website is not intended for minors or children under the age of 13. We do not intentionally or knowingly acquire or retain Personal Data or non-personally-identifiable information from individuals under the age of 13 nor is any part of our website or service targeted at children under the age of 13. In the event that Personal Data of a minor under 13 years of age in your care is disclosed to the Company, you hereby consent to the processing of the minor’s Personal Data and agree to be bound by this Privacy Policy on behalf of such minor.
9. WITHDRAWAL, CORRECTION, ERASURE AND ACCESS TO PERSONAL DATA
You may unequivocally withdraw your consent to the collection, use and/or disclosure of all your Personal Data, or apply to correct and/or access a copy of your Personal Data in the Company’s possession by sending an email to support@ailytics.ai, and we shall process such requests in accordance with this Privacy Policy and any other relevant legislation or applicable laws. Any withdrawal of consent will apply prospectively and will have no bearing on the lawfulness of any such processing before your consent is withdrawn. Any withdrawal of consent may consequently disallow the Company from continuing to provide its services to you.
You may request that the Company provide copies of your Personal Data to you. If fees or costs are incurred as a result of any such application or request, you hereinafter agree to bear all such fees and costs.
You have the right to request that the Company correct any Personal Data that you believe is inaccurate or incomplete. Upon such request, the Company shall make the necessary corrections without undue delay.
You have the right to request that the Company erase your Personal Data when (i) such personal data is no longer necessary in relation to our obligations to provide the services under our EULA or the purposes for which they were collected or otherwise processed; (ii) you have withdrawn your consent for processing of such Personal Data and there is no other legal ground for processing the same; or (iii) the Personal Data has to be erased for compliance with a local obligation or state law to which the Company is subject.
The Company reserves its right to reject a request to correct or erase your Personal Data in accordance with data protection laws or any other applicable laws or regulations.
The Company shall, prior to any response to the exercise of such rights to access, correct or erase Personal Data or withdraw consent, require you to verify your identity, and you undertake that you consent to any such verification exercise.
10. NON-PERSONALLY IDENTIFIABLE INFORMATION
The Company may share non-personally identifiable information publicly with business partners like publishers, advertisers, developers or rights holders. Such information will be aggregated or anonymised to ensure that it does not personally identify you. This may be done to highlight trends among users, amongst other things.
11. RETENTION OF PERSONAL DATA
The Company will only retain your Personal Data for as long as it is required or permitted by law for the purposes for which such data was collected. The Company will cease to retain your Personal Data or remove any and all means in which the Personal Data can be used to identify you as soon as it is reasonable to the Company that the retention of such data ceases to serve the purposes for which the Personal Data was collected, and is no longer necessary for any legal or business purpose.
12. THIRD PARTY LINKS AND WEBSITES
The Company’s platform could contain links to third party websites operated by other companies such as affiliates or business partners. The Company is not responsible for the security of your Personal Data on websites wholly operated by such third parties.
13. PASSWORDS
Some of your Personal Data can be accessed and amended through your Account, protected by a password. It is recommended that you do not divulge your password to anyone. The Company’s staff, personnel or agents will never ask you for your password in an unsolicited phone call or email.
14. COOKIES
Cookies are text files placed on your computer to collect standard Internet log information and data about your behaviour on websites. When you visit the Platform, we may collect information about you automatically through cookies or similar technology. For more information, visit allaboutcookies.org.
The Company uses cookies to improve your experience on its Platform, including but not limited to (i) keeping you signed in to your Account; (ii) gathering data on how you interact with and/or use the Platform; and (iii) automatically filling in user information on login.
You may set your browser to not accept cookies. However, under circumstances where cookies are either blocked or restricted, you acknowledge and accept that some of our services and features may not function as a result.
15. INDEMNITY
As our AI application relies on cameras, video feeds and images provided by you, you hereby irrevocably undertake to indemnify and keep indemnified the Company from and against all loss or damage suffered and all claims, costs, expenses, damages, liabilities and losses whatsoever and howsoever arising including without limitation, all reasonable legal costs on a full indemnity basis and all fines and/or penalties arising out of the breach of any laws or regulations (including without limitation the infringement of intellectual property rights and breach of personal data protection legislation) occasioned from the provision of footage, images, data or content in any form by you to the Company.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever and howsoever arising including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption or loss of privacy arising out of or in any way related to the use of or inability to use the Company’s services, or otherwise in connection with any provision of these Privacy Policy.
You further acknowledge and accept as the cameras used to collect footage submitted to our AI application do not belong to the Company, the Company shall not be liable for the failure, malfunction and/or service disruptions of/to any such cameras and/or devices used to collect such video footage.
17. POLICY UPDATES
The Company may in its sole discretion, amend or update this Privacy Policy periodically from time to time. Changes deemed significant in the Company’s sole and absolute discretion, will be communicated through our website, email, along with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised terms.
18. DISPUTES – MEDIATION
Any dispute arising out of or in connection with this Policy shall be submitted for mediation. Parties shall submit a request to the Singapore Mediation Centre (“SMC”) or other equivalent mediation institution to mediate within forty-five (45) days of the dispute arising. Unless otherwise agreed by the Parties, the mediator will be appointed by the mediation institution. The mediation will take place in Singapore in the English language and you agree to be bound by any settlement agreement reached. Should Parties fail to reach a settlement through mediation, then the Parties may proceed to resolve the dispute in any other manner provided for in this Agreement. For the avoidance of doubt, the Parties shall be deemed to have failed to reach a settlement if either party serves a written notice terminating the mediation.
19. GOVERNING LAW AND JURISDICTION – SINGAPORE (EXCLUSIVE)
This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore. The Company and you irrevocably submit to the exclusive jurisdiction of the Singapore Courts any and all disputes arising out of or in connection with this Privacy Policy and the collection, use, disclosure and/or processing of your Personal Data.
20. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, please reach out to:
Phone: +65 6859 4780
Ailytics Pte Ltd
81 Ayer Rajah Crescent, #03-48
Singapore 139967
Email: support@ailytics.ai
本EULAは、あらゆるAlyticsソフトウェアに関するお客様（個人または単一の団体）とAlyticsとの間の法的合意です。本 EULA の条項に同意しない場合は、ソフトウェア製品を使用またはインストールすることはできません。Alyticsソフトウェアを使用することにより、お客様は本契約の条項に拘束されることに同意したものとみなされます。
希望する結果を得るためのソフトウェアの選択、およびソフトウェアのインストール、使用、およびソフトウェアから得られる結果については、お客様が全責任を負います。
ソフトウェア製品は、著作権法、国際著作権条約、その他の知的財産法および条約によって保護されています。ソフトウェア製品はライセンスされており、販売されていません。
Alyticsは、AlyticsまたはAilytics認定再販業者が販売するAlyticsソフトウェアを使用するライセンスを付与します。
お客様が支払うライセンス料は、本契約に基づいて付与されたライセンスの対価として支払われます。Alyticsは、関連する法域で法的に義務付けられている場合を除き、払い戻しを行いません。本契約に同意することにより、お客様は、いったんライセンス料の支払いが行われると、法的に義務付けられている場合を除き、料金の一部の払い戻しを受ける手段がないことを完全に理解したものとみなされます。
Alyticsは、アカウント管理とサポートの目的で、名前や電子メールを含むビジネスユーザーデータのみを処理します。当社のシステムを購入することで、Alyticsがシステム生成のメタデータを AI モデルトレーニングに使用することを明示的に許可したことになります。このデータには個人情報や機密情報は含まれず、AI モデルの改善にのみ使用されます。システムメタデータをトレーニングに含めたくない場合は、別途契約上の合意を結ぶ必要があります。
システムによって生成されたアラートは、プロジェクトライフサイクルの終了時に完全に削除されます。
相互運用性の目的で適用法で明示的に許可されている場合を除き、ソフトウェアまたはその一部を変更、翻訳、リバースエンジニアリング、逆コンパイル、またはソースコードの派生作品の作成を試みてはなりません。
本ソフトウェアに記載されている、またはソフトウェア内に含まれている所有権、商標、または著作権のマークまたは通知を削除、変更、または破棄することはできません。
Alyticsは、ソフトウェアの機能がお客様の要件を満たすこと、またはソフトウェアの動作が中断されないこと、またはエラーがないことを保証しません。お客様は、意図した結果が得られるようにソフトウェアを選択し、そのソフトウェアを使用して得られる結果について責任を負うものとします。
いかなる場合も、Alyticsまたはそのサプライヤーは、ソフトウェアの使用または使用不能に起因する間接的、偶発的、特別、または結果的損害、またはいかなる損害（事業利益の損失、事業中断、事業情報の損失、またはその他の金銭的または非金銭的損失に対する損害を含むがこれらに限定されない）についても責任を負わないものとします。
ただし、本契約のいかなる規定も、以下に対する責任を制限または除外するものではありません。
本契約は、シンガポールの法律に準拠し、それに従って解釈されるものとします。ただし、いずれかの管轄区域で紛争を現地で解決することが義務付けられている場合は、それらの法律が本準拠法の条項よりも優先されることがあります。
紛争が発生した場合、当事者はまず交渉を通じて解決を求めることに同意します。未解決の場合、紛争は、公認の仲裁機関の規則に基づく仲裁により、または法的に義務付けられている場合は、関連する管轄区域の裁判所での仲裁により解決されるものとします。
収集されたすべてのデータは、Alyticsサーバーでのみ保存および処理されます。デフォルトでは、Alyticsはシンガポールでプラットフォームをホストしていますが、お客様のご要望に応じて、法的に義務付けられている特定の国でホスティングを手配することもできます。
Alyticsは、GDPR、PDPA、およびその他の適用法を含むがこれらに限定されない、関連するデータ保護規制に従って処理が実行されることを保証および実証するために、適切な技術的および組織的措置を講じています。
お客様には、データ開示を要求する権利と、データの一部または全部の削除を要求する権利があります。これらの権利を行使するには、support@ailytics.ai までご連絡ください。
本契約は、不定期間で締結されます。エンドユーザーが本契約に概説されている著作権および制限に関する規定に違反した場合、エンドユーザーはAlyticsソフトウェアを使用する資格を失います。
本契約の遵守は、ソフトウェアの合法的な使用を条件としています。エンドユーザーが本契約に規定された義務を意図的に違反した場合、Alyticsは本契約を直ちに終了する権利を有します。
Alyticsは、独自のアルゴリズム、アイデア、および設計のみを使用してソフトウェアを開発しました。Alyticsは第三者の知的財産を故意に使用することはありません。ソフトウェアのいずれかのコンポーネントが既存の特許を意図せず侵害した場合、ユーザーは請求または法的措置を取る前にAlyticsに通知する必要があります。
エンドユーザーは、ソフトウェアの使用に起因する著作権、特許、または地域の規制の侵害について責任を負います。Alyticsおよびそのサプライヤーは、エンドユーザーによる特許法または現地の法的要件の違反について責任を負いません。
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